Three Steps To Be A Good Wi-Fi Neighbour

Updated: Oct 9


The world is changing every day. The UK Government have already asked everyone to work from home where possible and multiple other countries are also imposing similar forms of advice and restrictions due to the Covid-19 pandemic.


Suddenly everyone is at home almost 24x7. Our home Wi-Fi is no longer just used for entertainment. Now it's one of our only links to the world - to our extended family, friends, co-workers, and boss.

We all need our Wi-Fi to work — Here are three steps everyone can take to be a good Wi-Fi neighbour to maximise performance.


Step 1 – Disable 2.4 GHz if Possible

Ever since Wi-Fi began in the 2.4 GHz band every Wi-Fi access point and router has supported 2.4 GHz. It used to be that many Wi-Fi devices only had 2.4 GHz, and many Internet of Things (IoT) devices still only have 2.4 GHz Wi-Fi. But all recent smartphones, media streamers (Apple TV, Roku, etc.), and laptops have both 2.4 GHz Wi-Fi and 5 GHz Wi-Fi.

If you don't have Internet of Things devices in your home, there's a good chance that you don't need to have 2.4 GHz Wi-Fi enabled on your Wi-Fi access point. If you don't need it we recommend disabling it. If you aren't sure if you need it, you can experiment by disabling it and seeing if anyone complains.

Every access point sends a broadcast message called a "beacon" 10 times per second telling the world about itself. Beacons are sent at super slow speeds so that all devices, no matter how old and limited can understand the beacon. Over the years as Wi-Fi access points have added more and more capabilities, the beacons have gotten longer and longer. In 2.4 GHz beacons are sent at the slowest speed possible, which is 1 Mbps, and in 5 GHz beacons are sent at 6 Mbps, so beacon overhead is less of a problem in 5 GHz than it is in 2.4 GHz.

A modern Wi-Fi access point can consume up to 4% of all available airtime just sending beacons to any device that will listen. Now 4% may not seem too bad, but imagine 10 access points on the same channel, each one sending 10 beacons per second and suddenly 40% of the airtime is being used up before a Wi-Fi device even tries to connect.

Step 2 – Only use channels 1, 6, and 11

In 2.4 GHz the channels are numbered funny. Wi-Fi networks need at least 20 MHz channel width, but channels are numbered every 5 MHz, which means that channel 1 overlaps with channels 2, 3, and 4. With overlapping channels Wi-Fi devices cannot understand each other and cannot cooperate to determine who should talk next, so Wi-Fi devices on overlapping channels end up trying to talk at the same time, which garbles the transmissions from both devices. Notice in the screenshot below how the network centred on Channel 3 overlaps with the networks on channel 1 and channel 6.

Overlapping channels is one of the biggest cause of poor performance in the 2.4 GHz band and it will not only cause your WiFi to have poor performance, it will impact all the WiFi networks on the channels that your WiFi overlaps with.

In the United Kingdom it is best practice to use channels 1, 6 and 11, because these channels don't overlap. If you are using any other channel number (e.g. channel 2) then you should stop right now and change the channel to a standard channel.


Step 3 – Only use 20 MHz or 40 MHz wide channels in 5 GHz


Originally all 5 GHz Wi-Fi channels were 20 MHz wide, but 802.11ac (Wi-Fi 5) introduced the ability to combine channels together into 40 MHz, 80 MHz and even one 160 MHz wide channel. Wide channels enable faster speeds, but they also reduce the number of channels that are available for everyone else. If everyone used 20 MHz wide channels there are 13-25 channels available without any overlap. If people use 80 MHz wide channels there are 3-6 channels available and then the 5 GHz WiFi band starts looking crowded and messy like the 2.4 GHz band does with all the Wi-Fi networks trying to share a few Wi-Fi channels.

802.11ac Wi-Fi devices that are using wide channels will still decide each packet whether or not to use the full channel or a small portion. For example a Wi-Fi device using an 80 MHz wide channel may send packets that are 20 MHz, 40 MHz, or 80 MHz wide. This dynamic ability is helpful in reducing the amount of overlap with other networks, but it also takes up some airtime to coordinate. So if you are in a dense environment like an apartment building where there are at least six Wi-Fi networks close to each other we recommend everyone spreading out on their own Wi-Fi channel and only use 20 or 40 MHz wide channels to reduce overlap.


Free tools to help improve your home Wi-Fi


If you're unsure how your Wi-Fi is set up and how it is currently performing, you can download a free and useful tool called inSSIDer by MetaGeek


Mac OS Download

Windows Download


inSSIDer is a Wi-Fi optimisation and troubleshooting tool. It scans for wireless networks with your Wi-Fi adapter, so you can visualise their signal strengths and what channels they are using. It also lists a lot of useful information about each network; every wireless hotspot’s MAC address, encryption, number of clients associated to an access point, plus more.

inSSIDer will give you the visibility needed to understand how your Wi-Fi is set up, as well as help you understand how neighbouring Wi-Fi networks are potentially impacting your Wi-Fi.


In summary inSSIDer is great for helping you:

  • Pick the best channel for your access point

  • Perform channel-planning on a multi-AP network

  • Avoid interference

  • Perform coverage checks

  • Optimise wireless networks

So, go ahead and find out how your home Wi-Fi is performing, use the tips above to maximise the performance of your own Wi-Fi - you could even do the neighbourly thing and help your neighbours make changes to their Wi-Fi settings to improve both your own and their Wi-Fi performance - but be sure to social distance!


The WiFi Connection provide expertise in Wi-Fi products, training and services to enable businesses to design, deploy and manage great Wi-Fi.


Get in contact if you'd like to discuss options for tooling and training your own internal teams or if you'd like to work with a specialist and experienced partner for Wi-Fi design, surveying, troubleshooting and/or analysis.


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The Connection Group, T/A The WiFi Connection

Email: contact@thewificonnection.com

Phone: 0203 633 8797

Address: The WiFi Connection, Sycamore House, Sutton Quays Business Park, Sutton Weaver, Cheshire WA7 3EH

Company number: 12315538